Store Policy
Effective Date: February 20th, 2025
Welcome to Conchletics! We are committed to providing performance-driven athletic merchandise inspired by sports and athletic performance. Our goal is to offer a seamless and enjoyable shopping experience while maintaining transparency in our policies for our customers. By shopping with Conchletics, you agree to the terms outlined in this Store Policy.
Orders & Payment
All purchases are processed securely through our payment processor.
​​We reserve the right to refuse or cancel any order at any time before shipment due to unauthorized payment, suspected fraud, or violation of our store policies.
Accepted payment methods include major credit cards, debit cards, and other digital payment platforms as indicated at checkout including Google & Apple Pay. Payment must be received in full before an order is processed and shipped.
Shipping & Exchanges
For information on returns and exchanges, please visit our Shipping & Returns page. Our policy outlines the conditions under which items may be exchanged. At this time, Conchletics is offering a pre-sale to evaluate demand and product quality. Expect your order to ship within 6-14 days of placing. Please note this is an estimate, and we are not responsible for carrier delays.
Legal Disclaimer
Conchletics is an independent athletic apparel brand that designs and is not affiliated, endorsed, sponsored, or in any way officially connected with any educational institution, athletic team, or organization. References to 'Conchs' and 'Key West' are used under the principles of fair use and are not intended to imply any official association or endorsement. The names, trademarks, and branding of any third parties mentioned remain the property of their respective owners, and any resemblance to existing logos or designs is purely coincidental.​ Unauthorized reproduction, modification, or use of our designs and trademarks is strictly prohibited.
Our Design
Our design team is student-driven and works to provide premium designs for the community to enjoy. Our Conch designs are inspired by the "queen conch," the official mascot of Key West. Our current t-shirts and hoodies feature a cartoon print-friendly design. Expect even more quality designs to release in the near future.
Supporting Athletics
A portion of proceeds from each purchase, after fees, goes toward supporting athletic programs and departments. We are committed to giving back to the athletic community and supporting the future of athletic programs in the Conch community. By shopping with us, you're not only getting high-quality athletic apparel but also contributing to the future of athletes in Key West.
Privacy & Security
We take your privacy seriously and ensure that your personal information is securely processed and not shared with third parties except as necessary to fulfill orders. We only send marketing communications to customers who have explicitly opted in.